Returns and Refund Policy
Your satisfaction is a priority for me, and I appreciate your understanding of my Returns & Refunds Policy:
1. Eligibility for Returns
Returns are only accepted under the following conditions:
The product is damaged or defective upon arrival.
Notification of the damaged or defective item is made to me, Riley, within 24 hours of receiving the package.
2. Initiating a Return
To initiate a return due to a damaged or defective item, please contact me immediately using the contact information provided on our website. Include your order number, a description of the damaged or defective item, and the reason for the return.
3. Refunds
Upon receiving and inspecting the returned item, I will process your refund promptly. Please allow [insert number] business days for the refund to be credited to the original payment method used for the purchase.
4. Return Shipping
Return shipping costs are the responsibility of the customer, unless the return is due to an error on my part. In such cases, I will provide a prepaid shipping label.
5. Contact Me
For any questions or concerns regarding our Shipping Policy or Returns & Refunds Policy, please don't hesitate to contact me, Riley, using the information provided on our website.